Preventative Maintenance 24/7

Technical Field Service

With our national coverage throughout South Africa, and our ability to provide our neighbouring Sub-Saharan countries in-country support, New Way will assist you 24 hours a day, 7 days a week. Years of experience within our industry enable our highly-skilled, and factory-trained, Support Management and Technical teams to keep your power switched on.

We are equipped to deal with just about any power related problem. Our industry-related mechanical and electrical expertise compliments the fact that we do not limit our support to New Way specific products and will assist our customers with any generator brand. Our partner network allows us access to almost any generator-related spare part.

Fuel Replenishment Service 24/7

Diesel Refuelling

New Way offers all customers the option to make use of our diesel refuelling service. Our satisfied customers can be assured that our service is available to them 24 hours a day, 7 days a week.

We have strong alliances with South Africa’s leading diesel wholesalers so supply is never a problem. Our certified HazChem drivers and bowser operators are just a call away and for extra convenience, our team has mobile card machines at your disposal. Should your generator have our Remote Monitoring option, we’ll inform you when it is time to refuel. No hassles whatsoever. Alternatively, just give us a call and we’ll fill you up.

After sales support

Project Management

New Way will be involved in the supply of your power solution every step of the way. Combining our strengths in the ability to assess, design, manufacture, deliver, install and commission your power solution, managing your project is just a natural progression at New Way.

Years of designing solutions around the site-specific challenges faced have equipped our team to deliver, no matter what. Our track record in supplying entire power solutions for small, medium and large-scale projects in South Africa and Africa, is something we are extremely proud of. Our Project Management team has access to an array of technical in-house resources, facilities and after sales support combined with our partner network.